How can we help?

We service the Greater Richmond, Virginia area and surrounding areas such as Henrico, Chesterfield, Short Pump, Glen Allen, etc. If you don’t see your area listed, feel free to contact us.

Click here to see what’s all included in a standard cleaning.

All of our services are priced differently. Please visit our booking page to select the cleaning service you need and the price will be displayed.

Yes, we bring all the necessary cleaning supplies and equipment. We can use your own supplies at your request.

Absolutely! Our add-ons are listed on our booking page under “Extras” on our booking page.

Log into your account and update your address in your upcoming booking. Also, you can give us a call and we will update your address for you.

Log into your account and update your credit card in your upcoming booking. You can also give us a call and we will update your card for you.

To book your appointment, please visit our booking page: elitemaidsrva.com/booking-page . You can also give us a call and we can book your appointment over the phone. Please call us at (804) 482-5312.

Standard cleaning: If your home gets cleaned regularly (at least once a month) by either yourself or a professional.
Deep cleaning: If your home has not been cleaned by yourself or a professional within the past 45 days, or if you want to give your home some extra TLC

We also offer extra services that you can choose to fit your cleaning needs!

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

Yes, all of our cleaners must pass a full criminal background check before joining the Elite Maids RVA team. They speak English and have proper work authorization. We work hard to make sure that only the best cleaners show up at your home.

Please do not hesitate to reach out to customer service at 804-482-5312 or email us at [email protected].

Yes, your information is safe with us. We will not share or distribute your personal information.

Yes, all of our cleaners have a background check performed on them in compliance with Virginia state laws.

If you’re not pleased with the cleaning service, we will come out and re-clean (within a 7-day window). If you still aren’t satisfied,  we will issue a partial refund.